Fiona is a change leader with a successful track record of sustainable profit improvement delivered through effective team management and process improvement. With thirty years’ experience in Total Facilities Management, Fiona has a strong commercial focus combined with financial awareness, which enables the delivery of business improvements within budget and tight timescales.
She has high-level influencing and communication skills to drive through change and develop clear business strategies, as well as well-developed leadership and interpersonal skills and the ability to relate to people at all business levels, engendering trust and commitment.
Driving Centric and the RFM Group forward with vision as well as maintaining excellent relationships.
Key Areas of Expertise:
- Rolled out a full operational blueprint across RFM Group’s contract base incorporating organisational change and introduction of new technology, delivering 17% productivity improvement and 10% overhead reduction.
- Culture change and TUPE management
- Level 6 Qualified BIFM Accreditation
- BICSc Accredited
Partners We Work With:
- Turner and Townsend
- Knight Frank
- Emis