V1.0 21ST JUNE 2022
This privacy policy sets out how we, Centric, process your personal data.
This privacy policy set out how we, Centric, process your personal data.
We take the privacy of your personal data very seriously and all data captured is held in accordance with the requirements of recent changes in legislation (General Data Protection Regulation (GDPR) and existing legislation (The Privacy and Electronic Communications Regulations 2003: PECR & The Data Protection Act 2018).
Centric are incorporated in England and are the data controller. If you have any requests about your personal data or queries about how we handle it you can contact us by emailing sales@centric-office.co.uk or by post to:
The Privacy Team
Unit 2 Andrews Court
Andrews Way
Barrow in Furness
Cumbria
LA14 2UE
We will process your personal data in accordance with the services we provide, and the lawful bases identified below.
| Activity | Why we need to process your personal information | Lawful basis to process personal information |
|---|---|---|
| Making an application to join Centric | Processing your employment application | Contract |
| Provide you with information relating to employment | Contract | |
| Purchasing the services offered by Centric | Processing your company and contact information | Contract |
| Email marketing to business contacts | To send information and marketing messages by email | Legitimate interest |
| Email marketing where consent has been given | To send information and marketing messages by email | Consent |
| Postal Marketing | To send occasional marketing communications by post | Legitimate interest |
| Segmentation, analytics, marketing profiling | To provide targeted and appropriate marketing messages | Legitimate interest |
| Registering for an event | Provide you with information relating to the event | Contract |
The legal basis on which we rely are:
Consent
For opt-in email marketing and for passing data to third parties we will use consent, this will usually be in the form of an opt-in tick box, or when you submit an email address expressly for the reason of sending marketing. We will always make it clear what your data will be used for and provide a link to our privacy policy. You can change your mind at any time.
Contract
Processing of your personal data is necessary for us to administer the pre-contract and contractual relationship between ourselves and our suppliers/customers in connection with the performance of a contract.
Legitimate interests
We will use legitimate interests to send occasional marketing by post or email and for segmentation and profiling in order to send relevant targeted communications. Our legitimate interests are to communicate with our customers and other businesses to keep them informed, grow our business and promote best practices in the industry.
Processing your personal data
We conduct basic profiling for our marketing purposes to ensure relevant and targeted communications. This might be in the form of segmentation based on business type, location or stated interests.
We would like to use your personal data to send you details of the services that we offer that we have identified as likely to be of interest to you. We will only send you information in line with the preferences you indicated when you provided the personal data.
If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email or post) that we use to contact you please visit manage your communications preferences, contact us at sales@centric-office.co.uk or by post to:
The Privacy Team
Unit 2 Andrews Court
Andrews Way
Barrow in Furness
Cumbria
LA14 2UE
Recipients/categories of recipients
In carrying out our business including our obligations to you, we may use sub-contractors. We will ensure that they respect your privacy and abide by all data protection laws.
Retention periods
We will keep your personal data in connection with the services for which it was collected for an appropriate period of time and in accordance with our data retention policy. A copy of this policy can be obtained by emailing sales@centric-office.co.uk.
In terms of personal data we use for marketing, we will keep this data for as long as we are able to market to you and if you withdraw your consent or opt-out of marketing communications, we will keep your contact details only to ensure that we do not contact you again for marketing purposes.
Data subject’s rights
You have rights in respect of your personal data. If you wish to exercise any of these rights, we will first need to complete a Subject Access Request, available from sales@centric-office.co.uk and confirm your identity before we can consider your request. This confirmation will require two forms of ID, one of which should be a passport or birth certificate, the other could be a driving licence or utility bill.
The right to be informed
You have the right to be told about the collection and use of the personal data you provide. This privacy policy sets out the purpose for which we process your personal data, how long we will keep your data, and who we will share your data with. If you have any questions on how and why we process your data, please contact sales@centric-office.co.uk. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right of access
You have the right to know whether we are processing your personal data, and to a copy of that data. We would need as much information as possible to enable us to locate your data. We will respond to your request within 28 days of receipt of your request. If you want to exercise this right, please contact sales@centric-office.co.uk. If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to rectification
You have the right to have any incorrect personal data corrected or completed if it is incomplete. You can make this request by email or in writing. We will need as much information as possible to enable us to locate your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact sales@centric-office.co.uk by email or post to:
The Privacy Team
Unit 2 Andrews Court
Andrews Way
Barrow in Furness
Cumbria
LA14 2UE
If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to erasure
This right, often referred to as the right to be forgotten allows you to ask us to erase personal data where there is no valid reason for us to keep it. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact sales@centric-office.co.uk . If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to restrict processing
You have the right to ask us to restrict the processing of your data. We will look at any request and inform you of our decision within 28 days of receiving the request. If you want to exercise this right, please contact sales@centric-office.co.uk . If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Right to object
You have the right to object to our processing of your personal data based on (i) legitimate interests, or for the performance of a task in the public interests/exercise of official authority (including profiling); (ii) direct marketing (including profiling); and (iii) for purposes of scientific/historical research and statistics.
Legitimate interests/legal task – your objection should be based on your particular situation. We can continue to process the data if we can demonstrate compelling legitimate grounds which override your interests.
Direct marketing – you have an absolute right to ask us to stop processing for the purposes of direct marketing. We will action your request as soon as possible.
Scientific/historical research and statistics – your objection should be based on your particular situation. If we are conducting research where the processing is necessary for the performance of a public task, we can refuse to comply with your objection.
If you want to exercise this right, please contact us by emailing please contact sales@centric-office.co.uk by email or post to:
The Privacy Team
Unit 2 Andrews Court
Andrews Way
Barrow in Furness
Cumbria
LA14 2UE
If you want to know more about this right, the ICO has more guidance on their website, which you can access by clicking here.
Processing based on consent
Where we process your personal data based on your consent you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you and you can contact us using the contact details above.
The right to lodge a complaint to the supervisory authority
If you are unhappy with any aspect of our handling of your data you can make a complaint to the Information Commissioner’s Office, by clicking here.
Website Privacy Policy
We are committed to protecting your privacy.
This Policy indicates the type of processes that may result in data being collected about you when you use our website, your agreement to our website privacy policy gives us the right to collect that information.
IP address lookup
Our company uses third parties to provide information about visitors to our websites. When you visit our websites, we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.