Centric is positioned for growth in 2024 and beyond.
Following February’s arrival of Amanda Shepherd as Commercial Director, Centric has bolstered its sales team to continue to deliver exceptional interior fit-outs and office furniture.
We are proud to welcome two seasoned professionals to our sales team: Pat O’Donnell, appointed as the UK Sales Manager Fit-Out & FFE, and Tracey Hardman, taking on the role of Account Manager. With their extensive backgrounds and impressive skill sets, Pat and Tracey are set to elevate Centric’s sales operations to new heights.
Meet Pat O’Donnell: UK Sales Manager Fit-Out & FFE
Pat O’Donnell brings a wealth of experience to Centric, having carved out a distinguished career in design & build business development spanning over three decades. In his new role as the UK Sales Manager Fit-Out & FFE, Pat’s responsibilities are diverse, covering everything from relationship development to offering expert advice on interior design and building projects of varying scales and budgets across the UK.
Pat’s background equips him with a deep understanding of the commercial industry, from front-end specification to delivery and installation. His meticulous attention to detail, coupled with excellent communication and organisational skills, sets him apart in the field. Pat’s primary focus lies in maintaining robust client relationships through transparent communication and fostering trust, a cornerstone of Centric’s ethos.
One of Pat’s key strengths lies in his solutions-based approach to projects. He meticulously analyses clients’ workspace requirements and leverages his knowledge of supply-chain manufacturers to develop tailored proposals that align perfectly with each client’s unique needs. This ensures that Centric’s solutions not only meet but exceed client expectations, driving satisfaction and success.
With Pat O’Donnell at the helm of UK Sales, Centric is poised to further solidify its position as a leader in interior design and building solutions, offering unparalleled service and expertise to clients across the country.
Introducing Tracey Hardman: Account Manager
Joining Pat on Centric’s sales team is Tracey Hardman, stepping into the role of Account Manager. With a background rooted in the office furniture industry and decades of experience under her belt, Tracey brings a wealth of knowledge and expertise to her new position.
Tracey’s forte lies in her comprehensive understanding of furniture and DSE assessments, a testament to her dedication and commitment to excellence in the field. As Centric’s Account Manager, Tracey’s role revolves around ensuring client satisfaction by assessing their needs, providing tailored solutions, and effectively addressing any issues that may arise.
Tracey’s interpersonal skills are unparalleled. She excels at building rapport with clients, understanding their requirements, and delivering solutions that not only meet but exceed expectations. Her proactive approach and adeptness at problem-solving make her a valuable asset to the sales team and further enhance Centric’s commitment to exceptional customer service.
Together, Pat O’Donnell and Tracey Hardman bring a wealth of knowledge, experience, and passion to Centric’s sales team. With their combined expertise and dedication, Centric is well-positioned to continue delivering innovative interior design and building solutions that surpass client expectations and set new standards of excellence in the industry.
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